CONR 605 – Negotiation and Mediation (6 hours) Comprehensive study of the conceptual and interpersonal skills required to engage in effective negotiation and to serve as a mediator. Emphasis on development of interest‐based negotiation and mediation skills with strategies assisting parties in the creation of opportunities for agreement.
CONR 601 – Conflict Theory and Communication (3 hours)
Designed to prepare professionals for the field of conflict resolution. Provides advanced opportunities to analyze case studies, critique basic assumptions of conflict theories and role‐play appropriate behavior in conflict scenarios.
CONR 610 – Managing Conflict in the Workplace* (3 hours)
Develops the skills of transforming leadership as students are given the opportunity to identify and manage the signs and root causes of friction, anger, violence and conflict in a workplace setting.
* Students may substitute Managing Conflict in Schools (CONR 615) or Managing Conflict in Churches
CONR 615 – Managing Conflict in Schools (Optional substitution for CONR 610 – 3 hours)
Provides a basic understanding of the nature and management of conflict in schools. Students can learn to identify and deal with conflict through the appropriate strategies, processes and interpersonal skills.
CONR 617 – Managing Conflict in Churches (Optional substitution for CONR 610 – 3 hours, not online)
The course will offer an examination of the causes, arenas and dynamics of conflict in churches with an introduction to five major approaches to interviewing in conflicted situations. A variety of instructional methods, including lectures, case studies, role‐plays, media, expert resource people and personal style instruments will be employed. Additional course fee required.
CONR 630 – Advanced Mediation: Marital Disputes (3 hours)
Applies the concepts of negotiation and mediation to the resolution of conflicts that arise during and after the termination of a marital relationship. Addresses issues of property distribution, child custody and future relationships.
CONR 612 – Conflict Management Systems Design (3 hours)
Provides a framework for understanding organizational conflict prevention and resolution systems. Analysis of case studies and practical applications are featured throughout the course.
CONR 635 – Identity, Culture and Conflict (3 hours)
Examines conflict arising from assertion of individual and shared identity. Explores methods of managing conflict in cross‐cultural environments through case study and application.
CONR 637 – Dispute Resolution and the Legal System (3 hours)
Explores the dispute resolution process in a variety of cultures and provides context to its application in legal systems. Provides students with an overview of topics such as negotiation, mediation, arbitration and litigation.
CONR 638 – Ethics and Conflict Resolution (3 hours)
Prepares students to reach a higher critical and reflective consciousness of the relationship of ethics to decision‐making and problem‐solving in conflict resolution.
MGMT 636 – Organizational Behavior (3 hours)
Presents individual, group and organizational variables that inhibit or facilitate effective organizational functioning.
Conflict Resolution Residency Session
As part of both the master’s and certificate programs in Conflict Resolution, students are required to attend a five-day residency on ACU’s campus in Abilene, Texas. The residency session is offered two times each year – in January and June.
The Conflict Resolution Residency Session is a series of interactive and informative activities designed to aid students in developing conflict resolution skills, allowing them to become more comfortable and confident in their negotiation, mediation and conflict resolution techniques. During the five-day residency session, students will:
- Engage in active role-playing, including distributive bargaining, integrative bargaining, and mediation in a wide range of contexts and scenarios
- Explore and deepen their understanding of important topics such as the STAR mediation method, dealing with workplace conflict, mediation styles, integrative bargaining, ethics in mediation, parties under stress, mediation practice tips and working with lawyers
- Meet and network with other Conflict Resolution students
- Interact with the faculty
- Discuss various career opportunities within Conflict Resolution roles
While some lunches are included in the cost of the program, students are responsible for their own lodging, transportation, other meals and any additional personal expenses related to the trip.
Students who have completed the residency may elect to enroll in a one-week intensive residential course – Practical Skills and Theory in Conflict Resolution – in lieu of three credit hours of practicum credit.